1. Instant quote estimates
Instant quote calculations are estimates only and are not a booking confirmation. Product availability, final pricing, delivery and collection logistics, access conditions and booking terms are confirmed directly with Ashbury Hire before a booking is accepted.
2. Hire pricing
Listed hire prices include GST unless stated otherwise. Individual items can be quoted subject to availability. Product quantities, availability and final totals remain subject to confirmation.
3. Delivery & collection
Delivery and collection are estimated from the event address supplied in the quote form. Standard estimates are intended for straightforward ground-level or easy-access locations, normal delivery windows and practical vehicle access.
Final delivery and collection pricing may change only where access, parking, stairs, long carrying distance, specific timing, set-up, collection requirements, large-order handling or other practical site conditions require additional labour, vehicle time or costs.
4. Access, parking and site readiness
You are responsible for providing accurate access information, including loading instructions, gates, stairs, lift bookings, parking restrictions, venue rules and contact details where relevant. Furniture must be accessible and ready for collection at the confirmed time. Parking, tolls, loading fees or venue charges may be passed on where they apply.
5. Delivery times and changes
Requested delivery and collection times are subject to availability and venue access. Changes to the address, timing, quantities, access route or hire requirements may require the quote and delivery estimate to be reviewed.
6. Booking, payment and cancellation
A booking is only confirmed when Ashbury Hire has accepted it in writing and any agreed deposit or payment requirements have been met. Any booking-specific payment, cancellation, postponement or bond conditions will be confirmed with you before the booking is finalised.
7. Care, damage and loss
Hire equipment must be used safely, kept secure and returned in the condition supplied, allowing for normal use. You may be responsible for repair, cleaning, replacement or reasonable associated costs if items are lost, damaged, misused, excessively soiled or not available for collection as agreed.
8. Weather and event conditions
For outdoor events, the customer is responsible for ensuring the site is suitable and that furniture is protected from unsuitable weather, unsafe ground conditions or other preventable risks. Ashbury Hire may decline or adjust a delivery where conditions are unsafe or impractical.
9. Website content
We aim to keep product information, images and pricing current, but details may change. Planning dimensions, capacities and setup suggestions are guides only and should be confirmed against your event requirements before booking.